This page covers everything you need to know before you open an account. By using our site or opening an account, you accept the terms below. We keep them in short, clear sections — reading them takes just a few minutes.
1. Who This Agreement Binds
1.1. These Terms and Conditions ("Terms") bind you (the Player) and the Company that operates this website ("we"). Throughout this text we refer to ourselves only as the "Company"; we do not publish a separate legal entity name, registration number or registered address.
1.2. By opening an account you confirm that you have read and understood these Terms and agree to be bound by them, including future updates.
1.3. We update these Terms from time to time for legal or operational reasons. Continuing to use the site after an update means you accept the current Terms.
2. Our Licence
2.1. We operate under a licence granted by the Curaçao Gaming Authority (CGA), under the National Ordinance on Games of Chance (LOK). This licence covers our casino games and sports betting services.
2.2. We do not publish a specific licence number on the site. If you want to verify our licence status directly, you can contact the Curaçao Gaming Authority at [email protected].
3. Check Your Eligibility Before You Register
3.1. By registering, you confirm the following:
3.1.1. You are at least 18 years old, or you have reached the legal gambling age that applies where you live, whichever is higher.
3.1.2. You are acting on your own behalf, not on behalf of anyone else.
3.1.3. Participating in our games is legal where you are — checking this before you register is your responsibility.
3.1.4. You are not an employee, manager, or close relative of an employee of the Company.
3.1.5. The funds you deposit belong to you, come from a legitimate source, and are not connected to fraud or money laundering.
3.2. We do not accept registrations, deposits or bets from people located or resident in: North Korea, Myanmar, the Kingdom of the Netherlands, Russia, Sint Maarten, Syria, the occupied parts of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson regions), Northern Cyprus / the Republic of Cyprus, the United Kingdom, and the United States. This list is not exhaustive — at our discretion we may also restrict players from other countries.
4. One Person, One Account
4.1. Each player may hold only one account with us. Multiple accounts linked by the same e-mail, phone, device, IP address or payment account are not allowed.
4.2. We reserve the right to close duplicate accounts we detect and to void any related bets, bonuses or winnings.
4.3. Sharing your account is also prohibited. Your login details belong to you — don't share them with anyone.
5. Registration and Verification
5.1. To open an account you must give accurate, complete information and a valid e-mail address or phone number. Keeping this information up to date is your responsibility.
5.2. During identity verification (KYC) we may ask for a colour copy of your passport or ID card, and on request a driving licence or proof of address; phone number verification is mandatory. In some cases we may also request a video call, and we will tell you the language in advance.
5.3. If you give false information or fail to complete verification, we may suspend or close your account, cancel related bets, and withdraw deposited amounts.
6. Deposits and Withdrawals
6.1. You may only deposit money using a payment method registered in your own name.
6.2. Withdrawals are processed once your account has completed identity verification (KYC); this requirement applies only before a withdrawal.
6.3. Withdrawn amounts are returned to the same method you used to deposit. We do not transfer funds to a different method or to a third-party account.
7. Bonuses
7.1. Bonuses are limited to one per person, e-mail, phone, device/IP and payment account.
7.2. Each promotion has its own wagering requirement, shown to you when you claim it. We do not apply one fixed multiplier to all bonuses.
7.3. Using more than one account to claim the same bonus again is bonus abuse. If we detect it, we may void the bonus and any related winnings, and close the account.
8. Inactive Accounts
8.1. An account is considered inactive if it sees no deposit, bet, or withdrawal for 12 months.
8.2. On inactive accounts with a positive balance, a monthly maintenance fee applies starting 30 days after inactivity is identified.
8.3. No fee is charged on accounts with a zero balance.
9. Complaints
9.1. If you have an issue, write to us first at [email protected] — we usually resolve things directly.
9.2. Complaints must be submitted by the registered player only; we do not accept third-party complaints.
9.3. Submit your complaint within 6 months of the date of the event.
9.4. If you are not satisfied with our internal review, you have access to Alternative Dispute Resolution (ADR) under LOK Article 5.3. For licence-related matters you can contact the Curaçao Gaming Authority at [email protected].
10. Intellectual Property
10.1. All text, graphics, logos and software on the site belong to the Company or its licensors. You may use the site only for personal, non-commercial purposes.
11. Limitation of Liability
11.1. Using the site and placing bets is entirely at your own risk. We do not guarantee the site will be error-free or uninterrupted.
11.2. To the extent permitted by law, we are not liable for indirect losses arising from circumstances reasonably beyond our control.
12. Force Majeure
12.1. We are not liable for delays caused by circumstances beyond our control, such as technical failure, network outages, or issues with third-party service providers.
13. Severability
13.1. If any provision of these Terms is held invalid, the remaining provisions stay in force.
14. Governing Law
14.1. These Terms are governed by the laws of Curaçao. Any disputes fall under the exclusive jurisdiction of the courts of Curaçao.
15. Contact Us
15.1. For account or support questions, write to us at [email protected]. For licence-related matters you can contact the Curaçao Gaming Authority at [email protected].