Every account at 1King goes through a verification step before certain actions unlock. This is standard security practice at licensed casinos. At 1King it's designed to be quick, not a hurdle. This page covers how KYC works on your account.

Why Does 1King Verify Accounts?

Account verification, or KYC, confirms the person playing and the person named on the account are the same. It protects your funds and keeps your account secure against third-party access. It also lets withdrawals get processed with confidence. Any 1King account can be asked to verify at any point, so completing it early keeps a future payout from being delayed.

Documents We Accept

To verify your identity, we ask for a government-issued ID plus, in some cases, a couple of supporting documents. The table below lists what we accept and when each one might come into play.

You don't need to submit every document from the list — our team will let you know exactly what's required for your account. Clear, colour, unedited copies process faster than cropped or blurry scans, so it's worth double-checking a document before you upload it.

Phone and Video Verification

Alongside document checks, verifying your 1king bet account includes a couple of extra steps:

• Phone number verification is mandatory. Every account needs a confirmed, working phone number before verification can be considered complete.
• Video verification is available as an option. If needed, you can complete a short call with one of our agents instead of, or alongside, document upload. We agree on a language for the call in advance, so you're always speaking with someone you can communicate with clearly.

How the Verification Process Works

Getting verified with 1king follows a simple sequence:

1. Submit your documents. Upload a clear colour copy of your passport or national ID card through your account.
2. Provide any additional documents requested. If our team asks for a driving licence or a proof-of-address document, upload that alongside your primary ID.
3. Confirm your phone number. Complete phone verification if you haven't already — this step is required for every account.
4. Complete video verification if requested. Should this option apply to your account, we'll arrange a call at a time and in a language that works for you.
5. Wait for review. Our team checks the submitted documents and confirms your account status.

There's no fixed, published turnaround time for this review — how long it takes depends on the documents submitted and the volume our team is reviewing at that moment. We know waiting can be frustrating, so we aim to keep the process as efficient as possible on our end.

Verification and Withdrawals

Withdrawals from your 1King account are held until verification is complete. This is a security measure, not a delay for its own sake. Once your documents are approved and your phone number is confirmed, your withdrawal proceeds. Funds return using the same method you deposited with, so keep your original payment details on hand.

Because of this link between verification and payouts, completing your KYC checks early — well before you plan to cash out — is worth doing rather than waiting for a withdrawal request to trigger the review.

If Verification Isn't Completed

If a verification request isn't completed, or submitted documents don't check out, a few things can happen: pending bets may be voided, linked deposits can be reversed, and in some cases the account may be restricted. This isn't a punitive step; it's how every 1King account and the wider player community stay secure. Responding promptly and keeping your documents clear is the easiest way to avoid this.

Frequently Asked Questions

Do I need to verify before I can play?
You can generally start playing without immediate verification, but withdrawals require it first.

Which document should I submit, passport or ID card?
Either works as your primary document. Submit whichever you have in a clear colour copy.

Is video verification required for everyone?
No, it's optional. A call with an agent may be used alongside or instead of document upload.

How long does verification take?
There's no published fixed timeframe. It depends on the documents submitted and current review volume.

What happens to my funds if verification isn't approved?
Pending bets may be voided and deposits reversed. Email [email protected] if you're unsure why a submission was rejected.

Can I submit my documents from a phone?
Yes. A clear colour photo works the same as a scanned copy, as long as the document is fully visible.